Modern Plumbing & Heating Ltd
Quality Assurance Policy
Modern Plumbing & Heating Ltd aims to deliver plumbing, heating and mechanical work that meets the agreed scope and the needs of the people using the installation.
Planning and coordination
Our policy is to establish project requirements, responsibilities and interfaces before work begins. Drawings, specifications, access arrangements and changes should be discussed with the client or project team so that the work can be coordinated with other trades.
Materials and workmanship
Materials and equipment should suit their intended purpose and the agreed specification. Work should follow applicable requirements and manufacturer instructions, with tasks allocated to people with appropriate skills and supervision.
Checks and handover
Inspection, testing and handover requirements should be agreed for each project. Identified defects should be recorded and addressed, and relevant operating information passed to the client. The records required will depend on the work undertaken.
Feedback and improvement
We welcome feedback about our work. If something does not meet the agreed requirements, contact MPH with the project details so that we can review the concern and discuss appropriate action. Lessons from completed work should inform future planning and delivery.